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Whether you have questions about pricing, need technical support, or want to explore enterprise partnerships — reach out. We'll get back to you within 24 hours.
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How Can We Help You?
Sales Inquiries Interested in Genesis Craft AI for your team or enterprise? Our sales team is ready to help.
Contact Sales → Press & Media Looking for press materials, interviews, or company information? Our press team is here.
Press Kit → Contact PR → Partnerships Interested in integrating with Genesis Craft AI or becoming a partner? Let's talk.
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🇺🇸 San Francisco (HQ) 123 Mission Street, Suite 400
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🗽 New York 20 Jay Street, Suite 800
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🇬🇧 London 123 Oxford Street
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🇨🇦 Toronto 123 King Street West, Suite 200
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Most of our team is remote, but these are our primary hubs for offsites and meetings.
Frequently Asked Questions
What are your response times? We aim to respond to all inquiries within 24 hours. Enterprise inquiries typically receive a response within 2 business days.
Do you offer phone support? Phone support is available for Enterprise customers. For all other plans, we offer e-mail and chat support.
Where are you located? We're a remote-first company with team members across the globe. Our legal headquarters are in San Francisco, CA.
How do I report a bug? Please submit a support ticket with as much detail as possible, including steps to reproduce, expected behavior, and screenshots if applicable.
How do I cancel my subscription? You can cancel anytime from your account settings. For help, contact support.
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